Saturday, December 28, 2019

Learning Theories And Their Application - 816 Words

The different learning theories and their application in e-learning are discussed in this paper. This paper provides a clear idea of learning and the various learning theories which helps people in the acquisition of knowledge through their environments; and also the history and the role of significant people involved in the development of those theories. It also provides the information about the role of these theories in the process of making e-learning materials, or in the process of e-learning. INTRODUCTION Learning, though seems to be an uncomplicated topic, it has a deep subject to go through. Firstly, what is learning? Learning is simply defined as the process of acquiring, enhancing, or modifying one’s prevailing skills, knowledge, behavior, etc. Perceptional, emotional, and environmental influences play an active role in the process of learning. The information that is acquired, processed, and retained during learning is described by Learning Theory. Simply, learning theory describes how the people learn. There are three main categories in Learning Theories: Behaviorism, Cognitivism, and Constructivism. Behaviorism Behaviorism is a theory of learning which defines that all behaviors are acquired through the interaction with the environment. As stated in the writings of John B. Watson, B. F. Skinner, and others, behavior can be studied through careful observation, irrespective of the internal mental states. Behaviorists believeShow MoreRelatedLearning Theory Application in Classroom1430 Words   |  6 PagesPSYCHOLOGY OF TEACHING AND LEARNING (ED504) MODULE 2: MAIN ASSESSMENT QUESTION 2: Imagine you are on your break hour at school and you walked into the staff lounge to discover Piaget, Vygotsky, Erikson and Kohlberg are there. Their conversation is about learning and development. Write a paper tracing the conversation between each of these theorists. Be sure to accurately reflect the stance that each theorist would take. What would be the implications of any one of the theorist as a teacherRead MoreApplication Of Learning Theories Within Learning Activities2179 Words   |  9 PagesApplication of learning theories in examining learning activities Synopsis of learning activities The Early Years Learning Centre, located in the Greater Dandenong community, provides play-based, vibrant and supportive education for children and gives them senses of belonging and identity. The focused class has 22 children in total aged from 4 to 5 years old, with one lead educator and one teaching assistant. The children are from various cultural backgrounds and have a variety of interests andRead MoreApplication of Social Learning and Nursing Theories1907 Words   |  8 PagesAPPLICATION OF LEARNING AND NURSING THEORIES Introduction Several learning theories have been put forward to explain how learning takes place in individuals. These theories have found application in formal learning situations including nursing education and training. In addition, a number of nursing theories also aim to prescribe the best approach to the practice of nursing in a professional environment. Of the learning theories, social learning theory takes into account the role of the environmentRead MoreSocial Learning Theory and Its Application to Aggression Essay examples2587 Words   |  11 PagesSocial learning theory proposes that social learning occurs when the individual views a modeled behavior that they value, observes an act if the model has a role model or admired status, and when a person imitates a learned behavior (Bandura, Ribes-Inesta, 1976). The basic foundations of the theory are applied to education policies, understanding psychological disorders, training courses, behavioral modeling, in the media and has a plethora of further applications in today’s society. Another applicationRead MoreTheory Application Of Learning Mechanisms Of Change Reaction When Theory Is Applied Basic Observation Outcomes Essay1728 Words   |  7 PagesTheorist Theory Description Characteristics of the Theory Process Application of Learning Mechanisms of Change Reaction when theory is applied Basic Observation Outcomes Bandura (1977) Social Learning Theory: Albert Bandura’s Social Learning Theory believes that learning occurs in a social context through observation, imitation, and direct instruction. It comprises of attention, retention, reproduction, and motivation. *Attention *Retention *Reproduction *Motivation *Attention – this impliesRead MoreWhat Hr Practices Gain From Sct769 Words   |  4 Pagesmanaged through the understanding and application of different theories and practices. Hence when trying to develop different applications for the same, it serves as a constraint for most organizations creating conflict between the theory and the actual solution (Barrett and Bass, 1976). Companies have a lot to gain from the application of different socio cultural theories for it aids them in understanding and in turn developing their employees. These theories that affect the HR practices usuallyRead MoreBandura s Theory Of Self Efficacy And Skinners Theory975 Words   |  4 PagesDiscussion of Adult Learning Theory The two theories that will be discussed in this paper are Bandura’s theory of self-efficacy and Skinners theory of operant conditioning. An overview of both theories will be analyzed. Then, both theories will be compared and contrasted. Finally, professional application of these theories will be discussed. Bandura’s Theory Bandura’s social cognitive theory hightlights the role of observational learning, social experience, and reciprocal determinism on learning (Cherry, 2005)Read MoreBloom and Gagnes Instructional Theories1087 Words   |  5 Pages Learning Theories: A Comparative Analysis of Bloom’s Taxonomy and Gagnà ©Ã¢â‚¬â„¢s Conditions of Learning Abstract This paper explores how Bloom’s Taxonomy and Gagnà ©Ã¢â‚¬â„¢s Conditions of Learning are used in the development of a lesson plan. First, the paper describes the learners for whom the lesson is prepared. Secondly, it will describe the learning environment. Lastly, it will describe the activities and elements of the lesson. Learning Theories: A Comparative Analysis of Bloom’s Taxonomy and Gagnà ©Ã¢â‚¬â„¢sRead MoreLearning Theories : Learning Experience Essay1419 Words   |  6 PagesLearning Theories 1. Learning experience The learning experience in question is focused on the time a new smartphone was acquired to replace a simple cellphone. The new phone was touch screen type, with Wi-Fi and improved connectivity. In addition, it had Bluetooth capability as well as microUSB capability as opposite to the older phone. The social media and communication applications like WhatsApp, Facebook, Skype, emailing capabilities, and twitter were also part of the new phone. The learningRead MoreAdult Learning Theory Paper1041 Words   |  5 PagesAdult Learning Theory Paper INFT 101 Section 7 7 March 2013 Summary In an effort to determine how adults learn, experts examine and evaluate studies that have been done that involve the adult learner. The more that experts understand how the learner processes information, the better the understanding will be on how to structure their learning environment. Research is continually changing in this area, and educators know there are differences in how each adult learner attains information

Friday, December 20, 2019

Difference Between Culture And The Workplace - 1842 Words

Each and every individual on this planet are different. We are like snowflakes meaning that none of us are exactly the same. We all have different and uniquely designed fingerprints that tell us apart even from our identical twin. It is also rare to find two individuals who are alike in reference to how one thinks and how one interprets philosophies. Though many people in the communities share a common background they most likely have a different perspective about certain situations than their peers. Culture is defined in countless ways and can be viewed differently in the workplace, in a family, or at a restaurant. Different generations may inherit the same culture from their organizations and an organization may have a certain culture that they practice. Sometimes this can lead to conflict and many disagreements being that everyone has their own opinion and beliefs. If everyone were to think the same then there probably wouldn’t be any new discoveries or theories. If everyon e was the same, would there be less hatred, discrimination, and judgement within the lives that were placed upon our world? These questions both emphasize the benefits of an organization that may have members who live by the same culture as well as the disadvantages that the combination of many cultures that are infused into one organization. In today’s society people are at a higher risk of experiencing these advantages and disadvantages within any organization. People should be able to view the worldShow MoreRelatedCultural Differences Of The Workplace1046 Words   |  5 PagesCultural Differences in the Workplace Anyone who has traveled to a foreign country can tell you stories about traditions or cultural differences that are not familiar to them. By understanding these cultural differences in the work environment, leaders can get the most out a diverse workforce and be better equipped to compete in today’s global economy. To show how this can be done an overview of the research done by Professor Geert Hofstede will be discussed, followed by the examination of the differencesRead MoreGender and Culture Conflicts at Work858 Words   |  3 Pagesï » ¿Gender and Culture Conflicts @Work There are a number of conflicts at my workplace. One of which that is related to gender is the differences in conflict management and conflict interaction with respect to gender. I noticed differences in how women react to and engage in conflict as compared with men. While differences are good in some cases, these differences, particularly with respect to conflict (in general) can exacerbate the conflict or redirect it such that the conflict does not get resolvedRead MoreThe International House At Jacksonville State University1153 Words   |  5 Pagesethnic groups within a society. A great example of diversity is the International House at Jacksonville State University. Where 23 different nationalities, including the United States, live in a house and share day to day experiences and exchange cultures. Living at the international house is a great experience to mature and learn about the world. Diversity is a really strong word, it can be scary at first to experience it, but it ac tually fills you up with more knowledge than anyone. A person thatRead MoreConflict Between Interpersonal, Intra Groups And Intra Group Levels1503 Words   |  7 Pagesnot, it has been widely accepted that the presence of conflict in the workplace is inevitable. According to Rahim (2002, p. 207), conflict could be define as â€Å"an interactive process manifested in incompatibility, disagreement, or dissonance within or between social entities.† As this conflict occurs in the workplace, the existence of conflict is not only limited between people in an organisation, but it is also occurred between organisations, where it involves employees, employers, managers, unitsRead MoreManaging Diversity Between Ethiopia And The United States Essay1464 Words   |  6 PagesManaging diversity in the workplace while working with people that belong to Ethiopian Culture Summary: Working with the same nationals is fairly easy, but, challenges occur when one works with employees that belong to different geographic locations or countries. In this report, the major focus is to analyze Ethiopia’s culture in terms of managing the workplace diversity while having the professional ties with the Ethiopian citizens. This report will highlight how the workplace diversity is managed byRead MoreOvercoming Obstacles in a Diverse Workplace1241 Words   |  5 PagesDiversity in the workplace is not a new idea or concept. From the late 1800’s to the early 1900’s the majority of people living in the United States were immigrants from other countries including Italy, Russia, and Ireland. Each of the members from these countries spoke different languages, came from different cultures, and had different customs and work ethics. Acceptance to them was fought for in the workplace in industries such as coal, steel, automobile manufacturing, and oth er labor forcesRead MoreGeert Hofstede : The Four Dimensions Of National Cultures1191 Words   |  5 Pagesdifferent studies for business culture; most of the comprehensive studies are based on how the values in the workplace are influenced by culture. This paper briefly describes how the Hofstede four dimensions of national cultures distinguished between two countries. The four dimensions that Hofstede discovered were: Power Distance, Individualism, Masculinity, and Uncertainty Avoidance. He used four dimensions to show the difference between each country culture. It shows how cultures are different by 1) lessRead MoreThe Influences of Fun and Humour in The Workplace Essay1387 Words   |  6 PagesThe dynamics of fun and humour bring stakeholders together to promote a welcoming environment. Fun and humour creates an open culture and provides a perspective for employees. With the right balance of these elements, stakeholders are productive, content and are much more open to creat ivity. Similarly, employers that give acknowledgement to employees make better decisions at work. Nonetheless the consequences of fun and humour have serious detriments to the extent of how much fun and humour can beRead MoreManagement Of All Types Of Generation863 Words   |  4 Pageseffectively in the workplace is imperative to the prosperity and harmony of the organizations. A few, if not greater, are probably not aware that generation gaps exist in the workplace or maybe avoiding the existence of these generational differences. According to Toops, (May 2013), â€Å"in my organization, there are real differences between older and younger generations and how they approach work† (p.40). No two people are alike and the more people recognize our differences, then they will concedeRead MoreAustralian Culture : Australia, Australian Icon, Sport, Politics, And Culture Of Australia1595 Words   |  7 PagesIt includes discussions such as indigenous culture of Australia, Au stralian Icon, sport, politics, slangs, icons, curriculum and ancient history of Australia. This document is intended to give a brief review on these selected topics from an Australian point of view. Exercise 1: Australian Indigenous Culture: Indigenous Australia is not just one particular group. Islanders and aboriginals altogether have different thoughts, beliefs and ideas. The culture is a blend of contemporary and traditional

Thursday, December 12, 2019

Why i want to be captain free essay sample

Cheerleading Captain plays a very important role on the team. The captain’s experience, attitude, and ability to effectively communicate information effects the team’s success. I believe that I would make a great captain because I possess all of these skills. Why I want to be captain To be a Cheerleader you have to have determination, energy, responsibility, perseverance, leadership, communication, and a passion for cheerleading. But to be a Cheerleading Captain, you have to have all of those times ten. Being a cheerleading captain means extra time spent for the squad and extra energy to better them. Captains plays an important role on the team. The captain’s attitude, and ability to communicate effects the team’s success. I believe that I would make a great captain because I possess these skills. Some people might think that cheerleading is just for the fun of it and have negative or different opinions about us. We will write a custom essay sample on Why i want to be captain or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page If I were to be captain I would make sure that the squad would be positive and their enthusiasm would change all opinions. I would make sure the girls put their all into the squad, but most of all, have fun while doing it. Cheerleading isn’t all about bows and uniforms, and â€Å"popularity† is about teamwork, and passion. I want to be captain because creating all the dances, cheers, stunts, routines etc. is more than just an obligation. I know at times it might become difficult and tedious but that’s what being a captain is! Putting all your time into helping the squad become better and closer as a team. I know I would be more dedicated to this than anyone else. I would put this spot and the work that comes along before anything that I have. I know there might be obstacles that come along but I will not give up on my team or anyone on it.

Thursday, December 5, 2019

Managing Customer and Organizational Complexity †MyAssignmenthelp.com

Question: Discuss about the Managing Customer and Organizational Complexity. Answer: Introduction The report discusses about the causes of conflict in the hospitality sector. The report is divided into three parts, Assessment 1, 2 amd 3. Assesment 1 in the report describes dealing with a conflict situation with focus on the reasons and causes responsible for causing the conflict. In this part the report also describes for avoiding conflict and also find ways for turning them into opportunity. The second part of the report which is Assessment 2 deals with customer service role play with focus on effective communication and response to diversity. There is also a third part of the report that gives solutions in resolving a conflict situation in a restaurant. Conflict is very much a part of normal life and there exist varied number of issues that can lead to rise in conflict within organizations. Conflicts occur between committee members, ordinary members, volunteers, clients and employees (Van Evera 2013). This can be of a highly destructive nature if not resolved within time. The hospitality industry can however take necessary steps for minimizing the potential situations that gives rise to conflict or can resolve it in a constructive manner. Common Reasons for Conflict There are five common reasons mentioned below that might lead to conflict in the hospitality sector: Conflict can arise due to misunderstandings about the objectives, aims and nature of a job and also difference in expectations of how things need to be executed. Conflict also arises through misunderstandings in different responsibilities of employees and management. Also it might be due to priorities, needs, beliefs and values. Conflict might arise due to poor communication between employees and management or between staff and clients. Conflict arises due to lack of planning. This happens when the hospitality sector have just overcome one crisis and is about to face the next one. Conflict may arise due to bad staff selection. Thus, the hospitality sector can land up in a situation of conflict when some inappropriate staffs make an entry into the industry. Conflict in the sector may also arise due to burnout, stress and frustration. Ways of Avoiding Conflict? The arisen Conflict can be avoided by adopting the following measures (Anderson and Wallace 2013): To avoid a conflict the industry must first acknowledge the concern of its employees and management. Through calmly discussing the concern that each other holds The employees and the management should also be given a chance to speak While dealing with a conflict the hospitality sector must try to deal with the situation with respect The person appointed for dealing with the conflict must work with his/her body language. How to Turn Conflict into Opportunity? There are however eight ways for turning conflict into an opportunity. These are as follows (Savel and Munro 2013): Conflict can be turned into opportunities when it involves a group. This is because a team can try and often sort out problems by working as a group. The communication can receive a positive vibe through conflict. Through resolving conflict and undertaking measures communication gets better and improved. Conflict can pose an alert on morale issues and make one alert low morale can be a reason for conflict. Conflict also moves people out of their comfort zone and make them realize their hidden capabilities. Conflict also helps in improving productivity Conflict also leads to sound ground for negotiations. Conflict also brings in opportunities for growth. Conflict can also lead to improvement in meetings because then everyone present in the meeting provides a perspective for resolving the issues Procedures Adopted by Hospitality Industry in Dealing with Complaints To deal with customer complaints the hospitality industry has adopted the following procedures (Chen, Shie and Yu 2012): Listening to the customers without interrupting them By empathizing this will make the customers realize that their complaints are heard by the authorities. By asking for an apology even for situations that they are not in control off. Through improvising necessary actions Conflict can get ignited from tiniest of action or word and can thereby result in destructiven behavior and responses as is mentioned in the above situations. The concern should be specified and one must ensure avoiding attacking the the other person with accusations. However,with strong nonverbal and verbal communication that refers to making of eye contact, usage of physical actions that are non threatening, verbal expression the manager can effectively deal with the first situation. However, the second situation seems a bit complicated as the guests refuse to listen and creates a situation of disturbance.Thus, the managers must undertakeeffective communication in resolving conflict in a successful manner by addressing the single issue with patience. However, the major challenge faced in initiating effective communication is prevention of escalation of conflict which might result in communication that is broken, negative commitments and false assumptions. Therefore rather than reducing the conflict things might get aggravated. The most notable benefit for making use of effective communication in resolving conflict refers to reduced anxiety and maintainence of an ambience where everyone seems happy and at peace. Recommendations Fosusing on the relationship with the person responsible for the conflict will enable one to deal with it in a constrctive manner. Finding ways to resolve the conflict in the best possible manner by trying to understand the situation from the perspective of the person responsible for the conflict. This must also be rememnered that successful solution to a conflict is a result of flexibility, maturity and empathy. Responding To Diversity One must therefore remember that treatent of others should be done in a manner in which he or she wants to be treated (Schmitz and Ganesan 2014). There are however some common principles that will ensure responding to diversity and dealing with customer diversity in both the situations All business have a culture and hence respecting diversity must be considered as one of the prime values in guiding the team It is very necessrary for sprending time whenever possibe for learning about the whereabouts of the customers and thus developing a knowledge on values, beliefs and world views. In this case a better practice would be paying attention to the communication traits of the customers and thereby mirroring them for increasing the effectivity of interaction. Diverse work environment can be created by hiring employees who are bilingual thereby ensuring they speak more than a single languge. These employees will not only help in creating unique customer experience but wil also be able to deliver unique insights about varied cultures. The experieces gathered while interacting with a customer from a different culture must be conveyed to the colleagues. Dealing with Customer Conflict This is a rule of every business where manger needs to deal with angry or unhappy clients from time to time (Komunda, M. and Osarenkhoe, A., 2012). However, in effectively dealing with the conflict with the customer the following steps: Adjusting the mindset which will help the managers in dealing with unhappy clients quite effectively By actively listening actively to the viewpoints of the clients will help the managers understand the grievances and deal with it accordingly. Repetition of concerns will enable the managers in addressing the right issue By apologizing and being empathetic will help the customers understand how better the managers understand their situations. By incorporating a proper solution that will be able to make the clients happy By taking action and following up will enable the clients to understand that you have taken up steps in resolving the issue of the client Making use of feedback that helps in reducing the chances of reoccurrence of the situation The fighting of the restaurant employees over the new implemented roster can result in an awkward situation for the customers and make the restaurant potray a scenario that is completely unprofessional. However, as a part of the management team if I try to break the arguments in public then it can worsen the scenario(Fleming, Lamont and Welburn 2012). Thus, to handle such situations it is very important for developing a verbal cue where the employees are asked to meet in private as a team. I believe this can help my management team avoid embarrasing situations and also shield the image of the restaurant. As a part of the management team it is my utmost duty to determine the existing conflict amongst the employees and suggest them a solution that would resolve their problem instantly. Thus, through proper communication enough time should be given to the employees in cooling down. However, the solution achieved must be a balanced one. Moreover, I must make the employees realize the impact their behvaiour might have on the customers. To resolve the conflict I must deal with both sections of the employees in an equal manner(Riskin 2013). This is because resolving the issue through one to one conversation might result in ensuring an unfair advantage to a storyteller who is more persuasive. I can even adopt ways where I can divide the employees in quieting the conflict. After which I can address a separate meeting with each of the employee in presence of another manager. This will not only allow the employees to place their viewpoints but the presence of two managers will also enable a proper understanding of the situation. Further, I should not be judgemental about the conflicting employees but try to be impartial and provide interactive solutions that might stop the conflict(Deyoe and Fox 2012). Thus, I should try to mimimize as much negative energy as possible. However, ongoing conflicts if not addessed can result in needless turnover thereby resulting in distracting employees from ensuring proper customer service. Though the comflict cannot be totally avoided but I still must try in fostering a culture that will put across a message of conflict intolerance. Further, identification of the root causes of conflict is necessary for making the job space less stressful for the employees. Therefore looking for areas that serves as a common groud for bringing the employees together must be emsured. Thus, to spread harmony as a part of the management team I must ensure rewards for team behaviour. In addition to this, it must be enusured that plans for compensation not only recognizses individual performance but also overall customer satisfaction. Moreover, the maanagement team should also make it a point of celebrating the big restaurant revenue day with the employees. At the same time it must also be remembered that sometimes conflict can be resolved with a no response from the management when the employees disagee on a particular situation. In such cases, attention muts be paid to the employees suggestions in providing a solution to the conflict. Sometimes, some of the valuable employees might have some important suggestions which must be listened(Petree, Broome and Bennett 2012). In addition to this, praising the strengths of the employees is also necessary from time to time. Also I will try to distribute the hours of work evenly and try to keep the staff focused and busy. Conclusion The report ends with providing a solution for a avoiding a confict situation in a hospitality sector like restaurant. There is discussion about customer service role play with focus on effective communication and response to diversity mentioned in the report. The report also dicusses and gives an overview of the reasons and causes of conflict, ways of avoiding a conflict and means of turning a conflict situation into an opportunity. References: Anderson, M.B. and Wallace, M., 2013. Opting out of war: strategies to prevent violent conflict.Europe,5, p.1. Chen, C.K., Shie, A.J. and Yu, C.H., 2012. A customer-oriented organisational diagnostic model based on data mining of customer-complaint databases.Expert Systems with Applications,39(1), pp.786-792. Deyoe, R.H. and Fox, T.L., 2012. Identifying strategies to minimize workplace conflict due to generational differences.Journal of Behavioral Studies in Business,5, p.1. Fleming, C.M., Lamont, M. and Welburn, J.S., 2012. African Americans respond to stigmatization: the meanings and salience of confronting, deflecting conflict, educating the ignorant and managing the self.Ethnic and Racial Studies,35(3), pp.400-417. Komunda, M. and Osarenkhoe, A., 2012. Remedy or cure for service failure? Effects of service recovery on customer satisfaction and loyalty.Business Process Management Journal,18(1), pp.82-103. Ndubisi, N.O., 2012. Mindfulness, reliability, pre-emptive conflict handling, customer orientation and outcomes in Malaysia's healthcare sector.Journal of Business Research,65(4), pp.537-546. Petree, R.D., Broome, K.M. and Bennett, J.B., 2012. Exploring and reducing stress in young restaurant workers: Results of a randomized field trial.American Journal of Health Promotion,26(4), pp.217-224. Riskin, L.L., 2013. Managing inner and outer conflict: Selves, subpersonalities, and internal family systems.Browser Download This Paper. Savel, R.H. and Munro, C.L., 2013. Conflict management in the intensive care unit. Schmitz, C. and Ganesan, S., 2014. Managing customer and organizational complexity in sales organizations.Journal of Marketing,78(6), pp.59-77. Van Evera, S., 2013.Causes of war: Power and the roots of conflict. Cornell University Press.